Q: What does the website migration service entail? Will my web site be safe?
A: The website migration service that we are offering is free of cost (to a certain extent). We will migrate your web site(s) to our first–rate cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can result in lost data and undesired downtime. This is why we will perform all that for you for free!We have highly trained administrators whose only task is to make sure that your web site performs exactly as it did on your previous web hosting platform. Our administrators are experts in migrating custom–built websites, as well as websites that are based on famous web apps such as WordPress and Joomla™.
Q: How long will the web site migration procedure take?
A: While we can’t give you a precise time window, since there are many factors, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our very best to migrate your web site within 48 hours, and in some cases – within 24 hours (when the content is not very large).
Q: My privacy concerns me. What data do you need to have?
A: Yep. We’ll need to have the name of the website that you’d like us to transfer. We’ll also need a means to access your current hosting account so that we can get the content associated with your site.
Q: My old hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my web site?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. Once the transfer is done, we’ll make sure that everything is functioning correctly and that the integrity of your content is not jeopardized prior to telling you that the migration is finished. Then we’ll tell you how to transfer the domain name over to your hosting account with us and how to update the DNS settings.
Q: Will my current web hosting provider need to do anything?
A: While we transfer your web content, your hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We can migrate your web site from any web hosting provider or any Linux–driven web hosting platform given that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.