1 hour ticket response
We are devoted to delivering a quick and proper reply to every support ticket posted by a user. Our accomplished customer care staff members will examine your issue and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average client support ticket response time has proved to be twenty minutes.
An Excellent Client Support Service
Our technical support team representatives have big experience in the Linux cloud web hosting field and are knowledgeable enough to deliver a prompt solution to your problem. If, however, the matter at hand is not within the competency of a support engineer, the trouble ticket will be sent to a developer or system administrator for additional assistance.
An Easy–to–Navigate Help Section
In the Control Panel you can find an easy–to–browse Help section where you can find quick tips on how you can use our services. You can find the answers to your inquiries in the F.A.Q. library, find more suggestions in the web hosting account management articles or watch the step–by–step video tutorials.