Customer Support Channels
A 1–hour Response Guarantee
Giving top notch support on–time is our top priority, so we back up each Linux cloud web hosting plan with a one hour ticket reaction guarantee. At the time you fill in a ticket or drop a message, our client help and support staff will do all they possible can to present the most acceptable solution to your issue and to supply you with advice promptly.
A Top–quality Support Service
Our technical support service is offered by a crew of qualified technicians who are able to reply to your questions straight away. You are able to speak with the support staff by launching a help support ticket from your Control Panel or by submitting us an e–mail. On working days, you may as well contact us on the telephone or use the live chatting solution.
An Intuitive Help Section
We have included a comprehensive know–how base into the Control Panel which enables you to receive valuable step by step information at any time. Each section of the Control Panel possesses its own contextual support area offering a list of how–to articles. We have also prepared video lessons to offer you with a better visual representation of precisely how to perform any presented task.