A 99.9% Server Uptime
We have set up our cloud web hosting platform using stable hardware components and significantly modified software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on all our physical servers in order to guarantee maximum safety and stability. We’ve added several denial–of–service prevention mechanisms in addition to highly effective firewall programs to make sure our network is impenetrable and safe.
All our Linux cloud web hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
To be able to supply a top–notch hosting service, you can barely count on the default network configuration in a datacenter. We have built our very own custom network so as to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And thanks to this, no matter which data center facilities you choose: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash on the line, you can’t feel really safe. This is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel content with our web hosting service or in case you have to use a bit more robust web hosting solution, such as a Linux VPS or a Linux dedicated hosting – you’ll get a full refund, without hidden fees or refund charges.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a reply, you probably know how irritating this can be, even more so when your web site is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll answer you in under sixty minutes. And the best part is that their average ticket response time is less than twenty minutes!