Although the web hosting service provided by the different companies is relatively identical, each provider has a personalized platform with its own modifications and different ways to execute specific things. In this case, an exhaustive knowledge base would be quite useful both for people with no past experience and for technically practiced individuals who will ultimately learn how specific operations are executed, but will lose valuable time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and easy to use, saving users plenty of time and energy. The consequence is gladder clients, since they can effortlessly find the information they’re searching for, and considerably less work for the support team, because usually the vast majority of the inquiries and problems that customers have are already enumerated in the knowledge base. In case the articles are well-written and cover more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we offer come with an extensive knowledge base where you can find everything you need to know with regards to your web hosting account. Regardless of whether you need to set up a new MySQL database, to redirect a domain by means of an .htaccess configuration file or to create an e-mail address on your desktop computer or mobile phone, you can just check our step-by-step help articles and all the info that you require will be there. When you visit a certain section of your Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that can be accessed through it. If you’d like to see the full article collection and get familiar with all the features that Hepsia offers, or only to read generic info about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to encompass any issue that you could possibly experience, but in case you do not find what you’re looking for, you can always contact us, as our customer care team representatives are working 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include extensive online help documentation where you will find information on all the functions that our created-developed Hepsia hosting Control Panel comes with, along with solutions to various questions and complications that you could experience. All configuration manuals contain comprehensive explanations, which implies that you will not need to worry about overlooking something in case you need to export a database, for instance. The troubleshooting articles cover a variety of probable reasons for particular problems and the solution for each and every one of them, so in case you’re not able to send email messages although you have the right SMTP settings, for example, you can swiftly find out what the reason for this may be and repair the problem with two or three mouse clicks in your mail client. As Hepsia offers quite a few features, you will be able to find related articles in each section. In case you’d rather examine all help articles, click on the Help link, which is located in the upper right-hand corner of the screen.